How do I find the right influencers without relying on basic hashtag searches?

Influencity’s Influencer Discover replaces manual scrolling with a 350 million+ global profile database. across Instagram, TikTok, and YouTube, allowing you to search far beyond keywords and follower counts.

Instead of looking for creators first, you can search for the audience you want to reach. Filter creators using dozens of criteria, including audience demographics, location, interests, engagement rate, audience quality, brand affinities, follower growth, and authenticity.

Can I centralize my creator roster and eliminate manual spreadsheets?

Yes. Our Influencer Relationship Management (IRM) system acts as your single source of truth. It replaces static spreadsheets by centralizing talent rosters, historical performance data, active statuses, and internal team notes in one dynamic workspace accessible to your entire team.

How does the platform measure and report on campaign ROI?

Influencity automatically tracks campaign performance from the moment content goes live. The platform captures both permanent and ephemeral content, including Instagram Stories, and consolidates all creator data into a single, real-time dashboard.

Monitor KPIs such as reach, impressions, engagement, views, earned media value (EMV), clicks, audience growth, and creator-level performance, then compare results across campaigns to identify your top-performing partnerships.

Customizable dashboards let you focus on the metrics that matter most to your business, while white-label reports allow you to share tailored insights with clients or stakeholders, keeping sensitive information private when needed.

How do we track live deliverables and manage team workflows during a campaign?

Influencity's Campaign Manager gives your team complete visibility over every stage of a campaign from a single workspace. Create campaign briefs, recruit creators, assign deliverables, forecast budgets, and move influencers through customizable workflow stages, from outreach and negotiation to content submission, approval, publication, etc.

Within this feature you can track campaign deliverables in real time, review and approve content, automate reminders for upcoming deadlines, and instantly see which creators are on track, delayed, or awaiting feedback. 

Does the platform support native social media management?

Yes. Influencer marketing and brand channels operate in the same system. The Social Hub equips your team to plan, schedule, and publish organic social content from our Planner, while seamlessly managing inbound messages and comments through a unified Social Inbox; run paid social ads, create customizable Link-in-Bio pages (SmartLinks), and analyze social media performance through unified analytics and reporting.

How does the Social Listening module integrate with campaign strategy?

Our Monitoring tools allow you to track brand keywords, competitor mentions, and industry trends across social networks in real time.

This data transitions your strategy from reactive to proactive, enabling you to identify organic brand advocates and protect your market reputation based on actual conversations.

Does the platform integrate with e-commerce tools like Shopify for product seeding?

Influencity integrates with Shopify to help you run your seeding campaigns. Through connecting your e-commerce store directly to our platform, you can create programs, select creators, automatically sync shipping details for product seeding, generate unique discount links or promo codes, and track sales driven by each individual creator.

Can I automate influencer outreach and follow-up sequences?

Yes. Influencity includes a communications feature that connects directly to your professional email accounts, combining automated efficiency with individual personalization.

You can either send bulk outreach emails or build dynamic email sequences that automatically populate creator-specific data (such as names, handles, etc.) using personalization tokens from your IRM database.

To maximize reply rates without manual effort, you can schedule automated multi-step follow-ups that trigger based on recipient behavior, automatically halting the sequence the moment a creator replies so your team can step in and negotiate directly. 

Can I test the platform against our actual operational workflows?

Absolutely. You can start with a 7-day free trial to explore the platform using your own creators, campaigns, and workflows, giving your team the opportunity to assess the interface, data and overall user experience firsthand.

If you'd prefer a more guided approach, you can also book a personalized demo, where our team will walk you through the platform and show how it addresses your specific business needs and current pain points.

Then, once you become a customer, we provide dedicated onboarding sessions to map Influencity to your existing processes, configure workflows, and ensure your team is set up for success from day one, helping you maximize value and accelerate adoption.